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Indoor Sports Centres Insurance Programme

Making a Claim

Before lodging a claim, it is important to check the level of coverage available to you and your centre.

Personal Injury Claims

  1. Select a claim form below:
  2. Complete all relevant sections of the Claim Form.
  3. Send your completed form within 180 days from the date of injury (earlier is preferable).
  4. The Insurer will confirm receipt of your claim and/or make contact with you should they require further information.

Important Information

The Health Insurance Act (Cth) 1973 does not permit the Insurer to contribute to any charges covered by Medicare (including the Medicare Gap).

Examples of Non-Medicare Medical items

(Claimable as per the policy wording)

Examples of items covered by Medicare

(We cannot reimburse you for these costs)

Ambulance Doctor
Physiotherapist Surgeon
Dental Surgeon’s assistant
Private Hospital Accommodation Anaesthetist
Chiropractor X-rays
MRI Scans* MRI Scans*
Public Hospitals

* Please note: MRI scans are generally claimable through Medicare, however sometimes the referrer and/or provider is not registered with Medicare. Please check with your treating physician prior to lodging your claim.

In addition, there will be no refund in respect of:

  1. Any expenses recoverable by You from any other insurance scheme or plan providing medical or similar coverage or from any other source except for the excess of the amount recoverable from such other policies/plans.
  2. Any expense to which the National Health Act (Cth) 1953 or any of the regulations made there under apply