Making a Claim

How to Make a Liability Claim

If an incident occurs that you believe may lead to legal action or non-legal action by a third party, please contact us immediately on 1300 130 373 (preferably within 48 hours of the occurrence) and complete the general liability claim form.

An incident may include (but is not limited to) any of the following examples:

• An individual or group asking for payment of property damage caused during a personal training activity.
• Legal action against the personal trainer for negligence (breached duty of care).
• Legal action against a personal trainer for negligent acts, errors or omissions.

Important Information

In these cases, it is important that you do not admit any liability or discuss the matter with a third party.

Marsh claims staff will advise you on the correct course of action.

Liability Claims relate to the following Policies: General Public and Products Liability (including Professional Indemnity)